Web Development & Support

In today's business climate, an appropriate Web Solution is often vital to a company's future. Just as with a traditional business plan, a web solution strategy is key to the success of a company in providing strong direction and focus. With all of the different options and technologies that are available, a blend of traditional business and eBusiness experience is important in mapping out these plans. Provide IT is able to provide this complex blend of qualifications, expertise and experience needed, in order to help you find the correct web solution for your company.

Of course, if you just need a simple website, we can provide that too ;))

Hosting, Training & Advice

Provide IT offers the full range of web services support, including advice, consultancy, website hosting and training packages. All naturally tailored to suit your own particular needs and requirements.

Please contact us to find out more.

Advice

We not only know all the ins and outs about the various web services available, but we can also put it in terms that you're able to understand. We are able to provide everything from simple advice, right through to a formal web service road map, including implementation schedules, project planning, and technology management, that will take you there.

We specialise in explaining the often complex and acronym laden world of computers, in terms and language that suit your level of computer skills.

Hosting

Whenever we develop a website for you, we are naturally able to provide the appropriate web hosting package to suit.

If you have an existing website, but are looking for a new hosting platform, we can help there too.

Hosting packages start from $10 a month and all of our hosting packages include a full range of website support tools, including:

  • email account management
  • webmail
  • blogs
  • newsletters

Training

We're able to provide for all your web training needs, whether you need a tutorial on how to use the Internet, need web training for all your staff on how to use your new web site, or somewhere in between. Our qualified staff have years of training experience and a lot of patience!

Provide IT can customise training according to your experience and requirements. Be it training in HTML coding, so you can update your own web site, or training your staff to update databases and content, to effectively and automatically update live web site content, or just help on your first steps onto the Internet, we've got you covered.

Web Development

Whether its a simple one page site or a multi domain complex ecommerce site, Provide IT can cost-effectively design and develop your web site while ensuring that it meets all your requirements and desires.

Our professional staff are experienced in a vast number of web technologies, therefore enabling us to offer a wide range of options. These include, but are not limited to, HTML, XML, ASP, JSP, PHP, .Net, Java, Javascript, CSS, CGI, Flash Animation.

Our designers are artistic, creative and user-centric. We seek to embrace your current logo, styles, graphics, or we can create new stylish, modern, eye catching graphics and logos that would be appropriate for your business.

Static Websites

If the content of your website will stay mostly the same and doesn't need regular updates, its known as a static website.

Static sites can be constructed and maintained quickly and cost-effectively.

Static websites can have moving graphics and animations, or even something that is calculated or looked up, such as a date or an exchange rate, however the content remains constant unless the pages are updated by a website developer. Such updates normally atract fees, which although normally minor can accumulate if too many changes are needed.

Static sites are usually the most cost-effective option, as long as your web site's content can remain static.

Provide IT can analyse your requirements and discuss whether or not a static site is most suitable for your current and future needs. With this information, you can then decide which option is the most optimal and appropriate solution for your needs and budget.

Dynamic Websites

If your website's content needs to change on a regular basis, then it is known as a dynamic website.

Usually, the best way to manage a dynamic website's changing content data is through a Content Management System (CMS), which involves the data being displayed from and saved to an online database.

A CMS provides a way of updating your website by yourself, which means it stays current without having to wait for or pay for a programmer, which in turn tends to make your visitors happy.

Database-powered sites, and the updated content that goes with them, add value and gets results. Your visitors won't know that they are accessing a database when they visit your site, as there is no visual difference between a dynamic and a static site.

In most cases your dynamic website can use generic 3rd party CMS software (which is free), but the look and feel of these will still need customising with your company graphics, info and so forth. In other cases, where the information that you need to store and display is specialised, a custom CMS can be developed. Provide IT is experienced with the delivery of both of these implementations.

We use a range of tools to build content-rich sites, e-commerce systems, and web applications that personalize the user experience, including communication technologies such as newsletters and social media. Provide IT is experienced with all the current web development technologies.

Web Marketing

A website is only effective if people know where to find it. People can find your web address by a number of ways. These include:

  • word of mouth
  • advertisements
  • business cards
  • search engine results
  • pay per click links

Search Engine Optimisation

Most sites rely primarily on their addresses appearing in search engines. Unless you're promoting a fairly obscure product, service or concept, the competition to appear in the first few entries of a search engine's results is fierce.

In order to optimise a website's search engines results, a number of steps need to be taken. First and foremost your site needs to be constructed with search engines in mind. This means making a site friendly to bots and spiders (automated webcrawling programmes) as well as to humans.

The right keywords need to be chosen, links bidirectional need to be established, the site content optimised and the site needs to be submitted to the major search engines and directories for your site.

Provide IT will take care of all this technical stuff and let you do what you do best, your business.

Branding

Graphics and branding are an important part of any business. Whether it be flashy pictures, animations, logos, photographs, images, or simply colours and fonts that provide the best to your business cards, signage or website, it is essential to use graphics effectively to capture and hold your audience's attention.

LOGOs
A highly effective corporate logo becomes a symbol of your company's identity and demonstrates your attention to detail and organisational style whether it's used on your website, advertising or stationery. Our graphic designer can uplift your company's identity by creating a new logo or breathing life into your existing logo.

GRAPHICs:
When using graphics within a website, the question of size versus clarity must always be posed. Our graphic designer can ensure that your graphics have the optimal size, type and clarity for their intended use.

eCommerce

Provide IT can provide you with the ability to sell your goods and services online.

Despite the rush of e-commerce activity that was predicted during the dot com era never having arrived, e-commerce is slowly but surely beoming an integral part of everyday life for more and more people.

Provide IT has the necessary expertise, knowledge and experience to advise whether e-commerce is a viable and cost effective solution for your business. We can build a new website around your e-commerce services, or integrate these services into your existing website.

Newsletters & eMailouts

If you need to send out Newsletters or e-mail-outs, we can either provide the service for you, or set you up so that you can send them yourself.

Privacy Policy

Provide IT is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information. We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information. A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at www.aoic.gov.au

What is Personal Information and why do we collect it?

Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include: names, addresses, email addresses, phone and facsimile numbers. This Personal Information is obtained in many ways including [interviews, correspondence, by telephone and facsimile, by email, via our website www.provideit.com.au, from your website, from media and publications, from other publicly available sources, from cookies- delete all that arenít applicable] and from third parties. We donít guarantee website links or policy of authorised third parties. We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing. When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.

Sensitive Information

Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual's racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information. Sensitive information will be used by us only:

  • For the primary purpose for which it was obtained
  • For a secondary purpose that is directly related to the primary purpose
  • With your consent; or where required or authorised by law.

Third Parties

Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.

Disclosure of Personal Information

Your Personal Information may be disclosed in a number of circumstances including the following:

  • Third parties where you consent to the use or disclosure; and
  • Where required or authorised by law.
Security of Personal Information Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure. When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years. Access to your Personal Information You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing. Provide IT will not charge any fee for your access request, but may charge an administrative fee for providing a copy of your Personal Information. In order to protect your Personal Information we may require identification from you before releasing the requested information.

Maintaining the Quality of your Personal Information

It is an important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.

Policy Updates

This Policy may change from time to time and is available on our website.

Privacy Policy Complaints and Enquiries

If you have any queries or complaints about our Privacy Policy please contact us at: complaints@provideit.com.au +61417963100